After considerable research, my company decided to use Insiteweb design for hosting its web site, development of specific site functionality, and on-going support.  We have been customers since July, 2001.  We have been extremely satisfied with their service, professionalism, dependability, and quality of support.  Our web site has been consistently reliable.  We do not have customers contacting us wondering why the site is not running or about problems with functionality.

Before we signed on with Insitewebdesign, we used a "cookie cutter" build-your-own web site approach that severely limited our growth and site functionality.  Our account representative quickly modified our web site without any loss of visual "branding" and allowed us to make the type of changes we needed to the site for future expansion, as well as for on-line transactions.  We can do as much updating as we feel comfortable with, or simply explain a given change we would like to implement and let them handle it for us.  This is a very efficient way for a small company to do business.

Even though we are a very small business, we are treated as though we are special customers paying much more.  We have a designated account representative with a name.  We can contact him (e-mail or telephone) and we get a prompt response.  The support is very objective – they are always looking out for us and pointing out ways to accomplish things that are efficient for our web site and make it more dependable.

They have suggested ways for us to increase site visitors.  Their Top 20 Search Engine Ranking program increased our monthly site visitors by 150% in the first year, and we are now at a rate of 250% increase in monthly site visitors.

With our very limited experience in computers and web design, we have been fortunate to have Insitewebdesign working for us.  It is like having your own IT department.  They can take our suggestions on what we would like to have on our site , and then do the design work and suggest ways to get it done.  Their costs are very reasonable and we have always been satisfied with the end result and reliability.

There are very many hosting firms in a highly competitive environment.  We have been very satisfied with Insitewebdesign not only because of their competitive price, but more importantly, what we get for that price.  We have features that are a standard part of our hosting service that would be considered extras at other hosting firms.  Plus, we don't have to worry about switching hosting firms because a low cost supplier has suddenly gone out of business leaving us (our business and our web site) high and dry.

HSMS Inc.